To report any issues at your property please contact us.
In an out of hours emergency please call 07903 036736
Tenants requiring an EMERGENCY REPAIR outside of our opening hours may be eligible to organise it themselves, if they are unable to contact a member of the Gates Estates team, subject to the note below.
In the event of electrical failure, and where it is safe to do so, please check trip switches and fuses.
In the event of loss of heating, check the boiler / timer then refer to the manual and revisit the settings before calling us.
Should a leak occur, please try and isolate the water supply using the stopcock to prevent additional damage.